Contact Us
Last updated September 12, 2026
Customer service
Email appnadoitsolutions@gmail.com. One person reads that inbox, and we aim to reply within 2 business days. Email is the only support channel — Rentivo has no phone line and no live chat, so nothing is lost by writing rather than calling.
Business details
- Registered business name
- Appnado IT Solutions
- Trade name
- Rentivo (rentivo.live)
- DTI Business Name Registration No.
- 7356023
- Business address
- Naga City, Camarines Sur, Philippines
- Customer service email
- appnadoitsolutions@gmail.com
Rentivo is the marketplace operated by Appnado IT Solutions. Any agreement you enter into on this site — including these pages, your account, and the fees Rentivo charges — is with Appnado IT Solutions.
What to include
So we can help on the first reply rather than the third, tell us:
- The email address on your Rentivo account.
- The booking reference if your question is about a rental — it looks like RNT-A4DA55 and appears on your receipt and in your dashboard.
- What happened, and what you would like us to do about it.
Talking to the other party first
If your question is about a specific rental — where to meet for pickup, the condition of the gear, a late return — message the host or renter directly in the booking's message thread. It is usually faster, and it leaves a record both of you can refer back to if you later need us to look at it.
Where specific questions go
- Cancellations, refunds, and returning equipment — Return and Refund Policy.
- A disagreement with a host, a renter, or with Rentivo — Dispute Resolution Policy.
- Your personal data, or a request to access or delete it — Privacy Policy.
- Hosting, payouts, and commission bills — Host Terms.
- The rules of the platform itself — Terms of Service.
