Contact Us

Last updated September 12, 2026

Customer service

Email appnadoitsolutions@gmail.com. One person reads that inbox, and we aim to reply within 2 business days. Email is the only support channel — Rentivo has no phone line and no live chat, so nothing is lost by writing rather than calling.

Business details

Registered business name
Appnado IT Solutions
Trade name
Rentivo (rentivo.live)
DTI Business Name Registration No.
7356023
Business address
Naga City, Camarines Sur, Philippines
Customer service email
appnadoitsolutions@gmail.com

Rentivo is the marketplace operated by Appnado IT Solutions. Any agreement you enter into on this site — including these pages, your account, and the fees Rentivo charges — is with Appnado IT Solutions.

What to include

So we can help on the first reply rather than the third, tell us:

  • The email address on your Rentivo account.
  • The booking reference if your question is about a rental — it looks like RNT-A4DA55 and appears on your receipt and in your dashboard.
  • What happened, and what you would like us to do about it.

Talking to the other party first

If your question is about a specific rental — where to meet for pickup, the condition of the gear, a late return — message the host or renter directly in the booking's message thread. It is usually faster, and it leaves a record both of you can refer back to if you later need us to look at it.

Where specific questions go